Catch owner statement errors before your owners do.
MavisWorks adds a review layer between your accounting and your owners. Collections are tied to deposits, fees recalculated, bills and reserves checked, and every exception resolved or flagged before statements are released.
Pre-release review
24 owner statements · September cycle
| Check | Result | Status |
|---|---|---|
| Collections tied to bank depositsper bank statements | 24 / 24 | Tied out |
| Management fees recalculatedper management agreement | 24 / 24 | Tied out |
| Bills matched to invoicesper vendor invoices | 23 / 24 | Open |
| Reserve balances confirmedper owner ledgers | 24 / 24 | Tied out |
| Balances roll forward from Augustper august statements | 24 / 24 | Tied out |
| Distributions reviewedper distribution report | 23 / 24 | Review |
You are probably here because statement day has become the hardest day of the month.
Open item: Owners ask why a balance changed, and the answer takes an afternoon.
Open item: Statements are rebuilt in Excel because the PMS output cannot be sent as it is.
Open item: Distributions go out before deposits are confirmed.
Open item: The same corrections come back month after month.
Open item: Management fees or maintenance markups are sometimes calculated wrong.
Open item: Statement day slides later every month.
An owner statement is a written account of someone else's money.
Owners read statements looking for surprises. A wrong fee, a missing deposit or a bill posted to the wrong property costs more than the correction: it gives the owner a reason to question the next statement too. A consistent pre-release review is cheaper than the conversations it prevents.
- Fewer avoidable questions
- Balances that roll forward and activity that matches source reports leave less to explain.
- Distributions you can stand behind
- Owner payments are reviewed against confirmed cash before they leave the account.
- Problems that stay fixed
- Recurring exceptions are tracked across months until the root cause is addressed.
How the pre‑release review works
Every statement cycle follows the same five steps, so owners get consistent statements regardless of who is busy that week.
Not sure where your gaps are?
Start with a review. We identify what is behind and what doesn't tie out before recommending any ongoing work.
Get a Month-End ReviewStep 1: Confirm the inputs
Collections, deposits, bills and channel payouts for the period are complete and reconciled before any statement is reviewed.
Step 2: Recalculate what is calculated
Management fees, markups, reserves and owner splits are checked against the agreement terms you provide.
Step 3: Review each statement
Opening balances roll forward from last month, activity matches source reports, and unusual items carry an explanation.
Step 4: Resolve or flag exceptions
Anything that cannot be cleared is logged with the reason and the owner impact, then sent to your team for a decision.
Step 5: Release on schedule
Statements go out on your timetable with every exception either closed or approved.
What support can include
Scope is set with you after the review.
- Pre-release statement review checklist
- Collections-to-deposit tie-out
- Management fee and markup recalculation
- Owner balance roll-forward check
- Reserve and security deposit review
- Exception log showing owner impact
- Distribution review before payment
- Tracking of recurring issues across months
Every engagement starts with a written scope. Nothing on this list is assumed until we have agreed it with you.
Who this is for
A good fit if
- You send recurring statements to multiple owners
- Your statements depend on PMS, channel and bank data lining up
- Owners are asking more questions than they used to
- You want review in place before distributions are paid
Probably not a fit if
- You only need a one-time statement template
- You want statements sent without a review step
- You cannot share statement, ledger and bank data
Owner statement support: common questions
Do you prepare the statements or review them?
Either, depending on your setup. Where your PMS generates statements, we review the output and the books behind it. Where statements are built by hand, we can take on preparation. We agree the split during scoping.
Who approves exceptions?
Your team. We flag and explain each exception; you decide how to treat anything that involves owner agreements or a judgment call.
Can you start partway through the year?
Yes. We usually start with the next statement cycle and review the prior period's closing balances first, so the opening balances owners see are right.
What do you need from us?
Access to PMS owner reports and ledgers, bank statements, and the fee terms from your management agreements or a summary of them.
How is pricing determined?
Pricing is based on the number of owners and properties, statements per cycle, how fees and reserves are structured, and whether statements also need preparation. After the Month-End Accounting Review you receive a written scope and price before anything starts.
Related support
Make next month's statement run the quiet one.
The Month-End Accounting Review walks through a recent statement cycle with you and shows where a review layer would catch problems first.
What happens after you ask
Tell us about your month
A short form: your systems, portfolio size and what is not tying out.
Review session
We go through your reconciliations, owner reporting and QuickBooks file with you.
Written scope and price
A recommended path and a price, before any work starts. No commitment to monthly work.